We understand for a number of different reasons, falling behind on your repayments can happen. If you are having trouble meeting your mortgage repayments or are worried that you may have trouble in the future, we can help.
We have a dedicated team to help customers who are experiencing difficulties in making their repayments now, or who may have difficulties making their repayments in the future.
You can call us directly on 1800 855 010 or +353 21 601 3800. Lines are open Monday to Friday, 8.45am to 6:00pm (excluding Bank Holidays).
Here you can find out more about PTSB’s commitment to assisting you to meet your mortgage obligations. You’ll find more information about the Standard Financial Statement (SFS) and how and why to complete it.
See the different Alternative Repayment Arrangements on offer to help make repayments more manageable, aligned to your individual circumstances.
Find out all the important information relating to Alternative Repayment Arrangements including Assurance and Insurance, credit ratings and more.
It is essential that you co-operate with PTSB in relation to your current financial situation and we are here to help with this. Find out how you may become classified as not co-operating borrower.
We are committed to dealing with any appeals or complaints as swiftly and fairly as possible. Our dedicated team want to hear from you.
Find out who to call and what websites you can visit if you need help and advice with your mortgage repayments.
Get more information on making a payment to your Mortgage Account.
